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Elements and Performance Criteria

1. Identify product recall situations
   • Circumstances that could result in a product recall are identified
   • Appropriate controls are in place to manage risks
   • Criteria used to initiate a product recall are identified
   • Legal responsibilities and requirements of a recall program are identified
2. Participate in a product recall
   • The components of the product recall system in the workplace are identified
   • Workplace systems are used to trace ingredients, materials and batch information
   • Product recall procedures are implemented within level of responsibility
   • Procedures to define roles and levels of authority in the event of a product recall are established/reviewed
3. Review processes to minimise the risk of recurrence
   • The cause of the product recalls are investigated
   • Purchasing arrangements and in-house procedures are established or reviewed to minimise the risk of recurrence
   • Consultative mechanisms are established and/or reviewed to support continuous improvement and communicate information on product recalls

Required Skills

Required skills

Ability to identify relevant workplace information including the companys food safety plan and vendor assurance arrangements identify the risks that could result in the need to initiate a product recall and the control measures in place to prevent incidents occurring identify legal and company requirements of the product recall system including the provisions of food safety legislation and related company system and criteria for determining when a recall is required for a given range of circumstances that could result in the need for a product recall outline appropriate responsive action within company policy and procedures identify andor develop the components of the recall system to meet company and legal requirements including information recording systems to support traceability identification of personnel responsible for assessing information and determining appropriate action and procedures that define roles and levels of responsibility identify the social financial environmental and legal consequences of failing to initiate a recall or for delaying the decision identify andor develop procedures for the investigation of causesand review of arrangements and procedures in the event of an incident such as reviewing responses to previous incidents to assess effectiveness andor developing recommendations on appropriate procedures identify andor develop the appropriate communication systems and channels for consulting with people affected by the recall procedure and communicating information on improvements to be implemented use communication skills to interpret and complete work information to support operations of work team or area demonstrate and support cooperative work practices within a culturally diverse workforce

Required knowledge

Knowledge of circumstances that could result in a product recall legal responsibilities and requirements of a recall program components of the recall system to meet company and legal requirements companys food safety plan and vendor assurance arrangements risks that could result in the need to initiate a product recall and the control measures in place to prevent incidents occurring social financial and legal consequences of failing to initiate a recall or for delaying the decision procedures for investigating causes communication requirements and procedures

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package
Overview of assessment	Assessment must be carried out in a manner that recognises the cultural and literacy requirements of the assessee and is appropriate to the work performed Competence in this unit must be achieved in accordance with food safety standards and regulations
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of ability to identify criteria and circumstances for a product recall identify controls designed to prevent product recall identify legal implications of a product recall identify features of the workplace product recall system and procedures participate in the implementation of the product recall procedures determine and examine the cause of product fault establish mechanisms to improve operations and minimise the risk of occurrence
Context of and specific resources for assessment	Assessment must occur in a real or simulated workplace where the assessee has access to company food safety program and related information relevant to product recall such as contractual arrangements with suppliers product specifications and process parameters and recall procedures legislation relating to product recall including relevant food safety legislation workplace information recording systems requirements and procedures
Method of assessment	This unit should be assessed together with core units and other units of competency relevant to the function or work role
Guidance information for assessment	To ensure consistency in ones performance competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances cases and responsibilities and where possible over a number of assessment activities

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Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Policies and procedures	Product recalls and related work processes are consistent with company policies and procedures, regulatory and licensing requirements, legislative requirements, and industrial awards and agreements and takes account of occupational health and safety (OHS) and environmental impact

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